The Gartner Scenario for IT Service Providers: The Future of IT Services

High-Tech Tuesday Webinar Series

Discussion Topics:

• How digital business is driving fundamental shifts in buying behavior and technology that will lead to critical changes to the business and delivery of business services
• What providers must do in pursuit of sustainable, profitable growth, and the decisions that need to be made through the journey
• What the critical success factors are for building winning service portfolios in Infrastructure and support services, application services and business process services

To capture future growth and position on the winning side of the fast-shifting IT services marketplace, IT and business service providers need to not only understand new delivery paradigms, but also embrace the clear opportunities that digital business is signaling. This webinar highlights Gartner's perspective and recommendations on the fundamental imperatives that every IT service provider must understand and embrace to capture success in application services, business process services, and infrastructure and support services.

Hosted by:

Eric Rocco

Managing VP

http://www.gartner.com/webinar/2978229?srcId=1-2993194175